Frequently Asked Questions
Of course ! You just need to send us your file by WeTransfer (www.wetransfer.com) by e-mail specifying your order number and the ID of your article.
In order to guarantee an optimal printing quality and to prevent layout changes, we exclusively ask for PDF files. If you have a Word, PowerPoint, etc. documents, you can always save them as PDFs. Just click on "File" -> "Save as". A window opens. At the bottom of the window, you can select the file type. In the drop-down menu, click on "PDF".
Our automatic printing process does not allow us to adapt the layouts. If you want to print several slides on the same page, all you have to do is print the PDF presentation on your computer in PDF format. In PowerPoint's print menu, for example, you can select the layout of the slides. If you need a "virtual" PDF printer, you can download, for example, PDF Creator or Microsoft Print to PDF.
We print your orders within 24 hours. The delivery times then depends on the carrier BPOST. Generally, the delivery time is 24 to 48 hours for Belgium and 2 to 3 working days for France, the Netherlands and Luxembourg.
Of course ! Our offices are located in Voie du Belvédère 3B - 4100 Seraing in the Province of Liège (Belgium).